Voiding a Transaction

Learn how to void a completed transaction.

Voiding a Transaction

Sometimes you may need to void a transaction due to mistakes or returns.

How to Void

  1. Go to Transactions in the menu
  2. Find the transaction you want to void
  3. Click on the transaction to view details
  4. Click the Void button
  5. Confirm the void action

Important Notes

  • Only today's transactions can be voided
  • Voided transactions are marked but not deleted
  • Inventory is automatically restored when voiding
  • A reason should be noted for accounting purposes

When to Void

  • Customer changed their mind
  • Wrong items were scanned
  • Price errors discovered
  • Duplicate transactions
Making a Sale

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